请务必确保货物准时运到。
07.What's your last word as to the date
你方最后敲定的日期是什么时候？
08.We insist on express shipment because we need the goods urgently.
我方主张快递装运，因为我方急需这批货物。
09.Our customers require these goods shall be delivered by partial shipment.
客户要求这批货要分批发运。
10.You should take some actions to speed up the delivery.
你方应采取行动去加快交货。
11.For your L/C arrived is late，shipment will be delayed for some days.
由于你方信用证到达推迟，货运将延迟几天。
12.Can you give me a reasonable explanation on why the ship has been delayed
你方能就船运推延给我方一个合理的解释吗？
13.Can a charter aircraft deliver our product to the destination at the fixed time
包机空运能准时把我们的产品运到目的地吗？
14.Let's call it a deal.
就这么定了。
02实用对话
The damage
bargainer：Yes，What can I do for you
buyer：We got a damaged shipment from you.
bargainer：Was the damage extensive
buyer：I'd say about two-thirds of the shipment is disqualified.
bargainer：We'll send someone to look at it immediately.
Buyer：OK，we'll look forward to him.
bargainer：How bad was the damage
inquirer：Four packing cases were crushed.
bargainer：Was all the material in those cases destroyed
inquirer：I think none of them can be used.
Buyer：Can I know whose fault this damage is
bargainer：The order was in good shape1 when it left our factory.
Buyer：It certainly didn't arrive here that way.
bargainer：We'll make it right with you，of course.
破损
卖主：有什么事吗？
买主：你们送来的货有损坏。
卖主：坏得很多、很严重吗？
买主：我看大概有三分之二的货不能用了。
卖主：我们会马上派个人去查看。
买主：好，我们等着他。
卖主：损坏情况如何？
咨询员：有四个箱子全压坏了。
卖主：箱里的东西都毁了吗？
咨询员：我看都不能用了。
买主：这次的损坏究竟是谁的责任呢？
卖主：货离开工厂时都是完好无缺的啊。
买主：送到这儿时可不是那样！
卖主：当然，我们会帮你调查清楚的。
词汇档案
extensive [kstensv] adj.广阔的，广大的
disqualified [diskwlifaid] adj，v.不合格，使不合格
crush [kr∫] v，n.压坏，压伤，挤压变形
小叮咛
in good shape 这里指完好无损，也可指身材好，健康。
-She often does some exercise to keep herself in good shape.
她经常通过做运动来保持好身材。
-Oh，really Sounds great！哦，是吗？听起来不出错啊。
Business Visiting
商务拜访
01锦囊妙句
01.Will you be available if I pay a visit to you at 10 o'clock in the morning
我上午10点拜访您可以吗？
02.I made an appointment with Mr Johnson，the vice president in your company.
我和你们公司的副主席约翰逊先生约好了。
03.Do you mind if I take a visit to your factory
你介意我参观一下你们的工厂吗？
04.I come here to meet Mrs.Green.
我来此拜访格林女士。
05.We'll visit your company and consider to make business tie with you next week.
下周我们将参观你们的公司并考虑建立商务关系。
06.I'm Li ming from Apple Foreign Trade Company.Here is my business card.
我是来自苹果外贸公司的李明，这是我的名片。
07.Follow me，please，Ms.Zhang，I'll show you the right office.
张小姐，请跟我来，我将带你到你要去的办公室。
08.Can you wait here for a while
您能在这稍等吗？
09.Can you show me your latest product
您能给我展示一下你们的最新产品吗？
10.We look forward to your visit.
我们期待您的参观。
11.Your company just do quite well in this field.
你们的公司在这各领域做的相当好。
12.Have you made an appointment with our manager
你和经理约好了吗
13.Sorry，you need make an appointment first.
对不起，你需要事先预约。
14.After visiting，we intent to make a further discussion with you.
参观之后，我们想作进一步的商谈。
15.Appreciate your time and see you next time.
占用您的时间了，下次再见。
02实用对话
Purchasing visit
buyer：I'm here to meet the purchasing agent.
clerk：She's not in her office at present.
buyer：Can I wait for her
clerk：Yes，she would return in a minute1.
buyer：I'm the purchasing agent here.
clerk：I'd like to give you one of our new catalogs.
buyer：I'll put it in my files.
clerk：Thank you really.
采购拜访
采购员：我是来拜访采购经理的。
职员：她现在不在办公室。
采购员：我等她一下没关系吧？
职员：可以，她应该很快就会回来。
采购员：我是这里负责采购的。
职员：我给你份新目录。
采购员：我会把它放在档案里的。
职员：非常谢谢你。
词汇档案
purchase [pts] v.购买，采购
catalog [ktlɡ] n.目录
file [fail] n.文件箱，文件夹，卷宗
小叮咛
in a minute 一会，片刻。相当于for a moment，for a while
-Please wait for a moment，he'll come back in a minute.
请稍等，他一会就回来。
-All right.好的。
Marketing Research
市场调查
01锦囊妙句
01.We'll have a market research this month.
这个月我们将进行一次市场调查。
02.The recent marketing research shows that our products have an advantage over the others.
最近的市场调查显示我们的产品比其他的占优势。
03.Our market share has been increasing in the past one month.
在过去的一个月中我们的市场份额持续上升。
04.I'm here today to present my research.
我今天来这是为了呈上我的调查结果。
05.To conclude，even though our target audience is clearly defined，introducing a new product is always a gamble.
总的来说，即使我们的目标顾客已很清晰，但新产品上巿本来就像赌博，没人能有十成的把握。
06.If you'll take a look at this chart，the best media mix would be a combination of TV and magazine advertisements.
如果各位看一下这张图表，就可以知道，最好的媒体组合是电视和杂志广告并用。
07.According to my figures of the working women we polled，60% said they read at least one of the top-five women's magazines in Beijing.
根据我所得到的数据，接受调查访问的职业妇女中，有百分之六十的人表示，她们阅读北京最畅销的五本妇女杂志中至少一本。
08.In order to enlarge our new market，we should make a particular plan.
为了扩大我们的市场，我们有指定一个具体的计划。
09.Can you tell them how to make a questionnaire
questionnaire [kwest'ne(r)] n.调查表，问卷
能告诉他们怎么去做问卷调查吗？
10.He'll give us a report on the result of the research in the afternoon.
下午他将就调查结果给我们做一次报告。
11.According to the new survey，the new concept English have a good market in China.
根据最新调查，新概念英语书在中国有很好的市场。
11.We can't except to see a jump in whole sale prices.
wholesale [hulseil] adj.批发，大规模的
我们不会看到批发价涨了。
12.As a salesman in the company，I often have to attend many refresher courses.
作为这家公司的销售人员我必须经常参加专业进修。
13.The final data shows that there is a slide in the stock market.
slide [slaid] 下跌，下滑
根据最终数据显示股票市场有所下滑。
14.Do you think this product is competitive enough in an international market
你认为这一产品在国际市场上有竞争力吗？
15.This kind of detergent is of good quality and has a good market in this area.
detergent [ditdnt] n.洗涤剂，去垢液，洗衣粉
这种洗涤剂质量好并且在这一地区有很好的市场。
02实用对话
Mike：Do you come to Datong frequently
John：Well，when I take a trip around Shanxi，I will drop by here.
Mike： Then you must be very familiar with the coal markets in that part of the world.Do you mind giving me a rundown on it
John： My honour.
Mike：Can you give me some ideas on how the market is going at present
Mike：Well，just so-so，I should say，neither too bright nor dark.
John：How about our products in the domestic market
